Shipping

We use Australia Post for all deliveries. All products are shipped from Western Australia, Australia.

How much is shipping?
Domestic Australia
Standard - $10AUD
Express - $15 AUD 

New Zealand
Standard - $16 AUD
Express - $30 AUD

International
Standard - $26 AUD 

Express - $42 AUD

We aim to process and dispatch all orders within 3 business days, excluding weekends and public holidays. However, during peak periods, such as sales or new product launches, processing times may be slightly longer. If delays occur, we will notify you via email.

Delivery & Tracking

Once your order has been shipped, you will receive a tracking number via Australia Post. While we do our best to ensure timely deliveries, Australia Post may experience unforeseen delays. For the most up-to-date tracking information, please visit the Australia Post website and enter your tracking number.

Estimated Delivery Time

Delivery times may vary based on your location, with most orders arriving within 10 business days. Please note that deliveries may require a signature upon receipt. If no one is available at the time of delivery, your parcel will be taken to the nearest Australia Post office for collection. While we provide estimated delivery times, unforeseen circumstances beyond our control may cause occasional delays. By placing an order, you acknowledge that:

  • We cannot guarantee delivery within a specific timeframe.

  • Estimated delivery times are subject to change.

  • We are not responsible for any loss, damage, cost, or inconvenience resulting from delivery delays.

Customs & Import Charges

We strive to minimize additional charges; however, any customs duties or import fees that may apply are the responsibility of the buyer. We recommend checking with your local customs department for details on potential charges before placing your order.

For any further questions regarding shipping, please feel free to contact us.